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Support | phatanium


Computer & Networking | Web & SEO

Support | phatanium

For remote assistance, please go to http://www.fastsupport.com and enter in the code Phatanium tech has given you. Under most circumstances, you have what you need to connect to remote support, here is a list of the requirements:

To join a GoToAssist Express session, you (your computer) will need:
  • Windows XP, Server 2003 or Vista; or Mac OS® X 10.4 or later
  • Internet Explorer, Netscape Navigator 4.0 or later, Mozilla Firefox 1.0 or later or Safari™ 1.3 or later
  • The ability to make direct outgoing TCP connections or availability of an HTTP proxy or a SOCKS server
  • A 28.8kbps or better Internet connection (56k recommended)

For more information, please refer to http://www.gotoassist.com/en_US/faqs.tmpl

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